Wednesday, August 14, 2013

QuickBooks Online Browser Support


 
 
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QuickBooks Online Browser Support

Internet Explorer 8: We will be phasing out support for Internet Explorer 8 around summer 2013. Users are encouraged to upgrade to a newer browser. Click here for more information.

Safari 5: We will be phasing out support for Safari 5 around summer 2013. Users are encouraged to upgrade to a newer browser. Click here for more information.

Rapid Release Schedule: Firefox, Chrome and Opera Next are automatically and silently updated to a new version approximately every 2-6 weeks. This happens by default and does not need any action on your part. In order to match the rapid releases of such browsers, QBO will be supported only on the current stable (latest) release by such vendors. Versions older than the current stable release will be blocked automatically within a few weeks. For your information – you can see the release schedules for Firefox here and for Chrome here.

Recommended Browsers

  • Chrome (current stable release)
  • Firefox (current stable release)

Supported Browsers

  • Chrome (current stable release)
  • Firefox (current stable release)
  • Internet Explorer 9 or higher (recommended version 10)
  • Safari 6 or higher

Other usable Browsers

QBO may be usable in browsers other than the ones listed above. If any browser / platform specific issues is found with browsers not listed above, please report them on the forums as QBO support agents cannot help you with such issues. When using such browsers, users should expect -

  • We are not actively testing QBO on that browser or developing for that browser
  • We will be ignoring or not filing new bugs against that browser unless they are deemed necessary for QBO to function
  • Any existing bugs specific to that browser will be de-prioritized and probably never be fixed unless they are deemed necessary for QBO to function
  • Users can still call support if their issues happen irrespective of the kind of browser they use (eg: generic QBO/ accounting issues)
  • Newer features may not be available or work in an unsupported browser

Browsers that we block

We prevent QBO access on older browsers. Such browsers are blocked mostly due to issues, lack of testing, low market share and also simply because they are a good riddance from the web.

PDF Plugins

Google Chrome on any platform doesn't require a 3rd party PDF plugin since it has one inbuilt.
Safari 5.1.7 or higher also has an inbuilt PDF plugin that will suffice under OSX.
Firefox has a PDF viewer extension that you can learn about at https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them

Otherwise for windows you can use the Adobe PDF plugin from http://get.adobe.com/reader/ and try this 3rd party plugin for the Mac if the Adobe one doesn't work - http://www.schubert-it.com/pluginpdf/

37.426060 -122.093991



Sent from Rebecca Parrott Tatum, CPA's iPhone

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